Terms and Conditions

Effective Date: December 3, 2023
Business Name: Nurturing Minds Tutorial
Owner: Millie Cosme
Email: [email protected]
Location: Newton County, Georgia, USA
Platform: FullScope Freelancer

1. Overview

Nurturing Minds Tutorial (“we,” “our,” or “us”) provides individualized online tutoring for students in grades K–8. By enrolling in tutoring services, you (“client,” “parent,” or “guardian”) agree to the terms outlined below.

2. Services Provided

Tutoring sessions are conducted online and may last 30 or 60 minutes.

Sessions are booked manually and typically follow a recurring schedule.

Instruction is focused on strengthening foundational skills and closing gaps.

3. Payments

Payments are made via PayPal every four (4) weeks on an auto-renewing basis.

Clients may cancel services at any time.

Refunds are provided if a session is canceled with at least 24 hours’ notice, and a reschedule cannot be arranged.

If cancellation occurs with less than 24 hours’ notice, the session will be charged as if it were completed.

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

PayPal

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

4. Attendance and Cancellations

Tutor cancellations: If the tutor cancels, clients may choose between a full refund or a reschedule.

Make-up sessions: Allowed when at least 24 hours’ notice is given.

Student Attendance: Students are expected to arrive on time, remain engaged, and stay focused on the skills being taught.

5. Communication

Communication with parents occurs via call, text, or email.

Parents are asked to inform the tutor of any known behavioral concerns or potential absences as early as possible.

If a student exhibits persistent disrespect or disruptive behavior, Nurturing Minds Tutorial reserves the right to end services. Refunds may be issued at the tutor’s discretion if it is determined that the timing or fit is not appropriate.

6. Recordings, Photos, and Testimonials

Sessions may be recorded for quality and training purposes.
Parents provide written consent once for recordings at the time of enrollment.

Photos, videos, and testimonials will only be collected or used with specific parental permission at the time of creation.

Clients are prohibited from recording or redistributing sessions without written permission from Nurturing Minds Tutorial.

7. Privacy and Confidentiality

Student data, progress notes, and contact information are securely stored within TutorBird and FullScope Freelancer.

Information is used solely for educational purposes and will not be shared with outside parties without parental consent, except when required by law.

8. Educational Disclaimer

Nurturing Minds Tutorial provides general educational instruction and guidance.

Millie Cosme does not provide medical, psychological, or diagnostic services.

Parents seeking diagnostic evaluations should contact a licensed professional.

9. Limitation of Liability

Nurturing Minds Tutorial and its owner are not liable for:

Internet outages, power failures, or technical issues on the client’s side.

Learning outcomes or academic progress, though instruction is evidence-based and goal-oriented.

Injuries or damages resulting from at-home activities or use of provided materials.

Decisions made by parents or guardians based on tutoring feedback or advice.

Any events beyond the tutor’s reasonable control.

If a technical issue occurs on the tutor’s end, the session will be rescheduled at no cost.

10. Intellectual Property

All materials provided (including PDFs, slides, and resources) are for personal use only and may not be shared, sold, or distributed.

Clients may not record, reproduce, or distribute sessions or materials without written consent.

11. Dispute Resolution

Disputes should first be addressed directly with Millie via email or phone.

If the matter cannot be resolved, it may be handled through the small claims court in Newton County, Georgia.
Each party agrees to make a good-faith effort to resolve concerns before pursuing legal action.

12. Agreement

By enrolling in tutoring services or making a payment, you confirm that you have read, understood, and agree to these Terms and Conditions.